Privacy

When you make a booking via the Turquoise Tours and Travel Ltd. web site, we need to collect information about you to process the transaction and fulfil your order. This information includes, but is not limited to, details such as your name, your contact details (email, phone, fax) and your credit card details. When you submit a request via our email support forms, we also collect your name and email so that we may respond to your request or query as quickly as possible.

How we use your information

When you book with Turquoise Tours and Travel Ltd. and submit a booking request, we use the collected information in several ways:

• Personal identification and verification
• To complete your hotel reservation
  
• To allow us to contact you for customer service, if required
  
• To make improvements to the Turquoise Tours and Travel Ltd.web site

In addition, your email address is collected to send you an email message with your confirmation invoice. As a client of Turquoise Tours and Travel Ltd. you will occasionally receive updates from us about special rate offers, newsletters and any noteworthy changes to the website. However, you may always decline to receive these email messages. Please see our Opting Out policy described below.
We disclose your information to third parties (such as our hotels) only for the purpose of completing your transaction with us, providing the above services to you and for the purposes of associated administration. We do not sell, rent or trade your personal information to third parties for marketing purposes.
Like most web sites, there is certain information we automatically track, including the URL that you just came from, the browser you are using and your IP address. This data is utilised to improve the services of Turquoise Tours and Travel Ltd. and does not include any personally identifying information.

Data Security

All information you provide to Turquoise Tours and Travel Ltd. is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us.

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